1. What Information We Collect

We collect various types of information in order to deliver and improve our manufacturing and supply services. This includes:

• Personal/Business information like name, company name, email address, phone number, and shipping address.
• Order information such as product specifications, payment method, transaction history, and tax details (GST).
• Technical data like IP address, browser type, and device identifiers used to access our catalog.
• Location information if you use our "find a distributor" features.

2. Communication Consent

By engaging with Krishna Plastics or registering on our website, you grant us permission to send you order status alerts, product catalogs, and promotional updates via SMS, email, WhatsApp, or phone calls. You may opt out of marketing communications at any time by contacting our support team.

3. How We Use Your Data

Your data is processed for legitimate business purposes, including:

• Processing bulk orders, generating invoices, and managing logistics.
• Improving our product range based on customer demand and feedback.
• Providing customized quotes and business-to-business (B2B) discounts.
• Conducting internal audits and ensuring legal compliance with trade regulations.

4. Data Sharing

We only share your data in the following circumstances:

• With logistics and freight partners to ensure delivery of goods.
• With secure payment processors to handle bank transfers or digital payments.
• With government authorities when required for GST compliance or legal audits.

5. Cookies & Analytics

We use cookies to monitor site performance and understand which products are most viewed. This helps us optimize our online catalog. You can manage cookie preferences through your browser settings.

6. Your Rights

• You can request a copy of the data we hold regarding your business account.
• You have the right to update or correct any business contact information.
• You can request the deletion of your account by writing to privacy@krishnaplastics.in.

7. Data Security

Krishna Plastics employs industry-standard security measures to protect your commercial data. Please note that we will never ask for bank passwords or OTPs over the phone. Always ensure you are communicating through our official domain: krishnaplastics.in.

8. Grievance Officer

In compliance with the Information Technology Act, 2000, our Grievance Officer is available to address your privacy concerns:

Designation: Grievance Officer
Email Address: privacy@krishnaplastics.in

9. Policy Changes

We reserve the right to modify this policy. Material changes will be updated on this page. Continued use of our services constitutes acceptance of the revised terms.